Know Your Customer is an award-winning RegTech company specialising in next-generation business verification solutions for financial institutions and regulated organisations worldwide.

For teams facing inefficient client due diligence and onboarding processes, Know Your Customer offers an intuitive digital compliance workspace. This platform combines unmatched real-time registry data from over 140 countries, seamless integrations, and AI-powered smart automation. This streamlined approach transforms the compliance function, allowing clients to customise their solutions by selecting only the functionalities they need, all accessible via a robust REST API.

Founded in Hong Kong in 2015, Know Your Customer has established a local presence in Singapore, Kuala Lumpur, Dublin, London, and Shanghai. The company has built a global customer base of over 90 clients from 11 sectors and 18 jurisdictions, including:

• 4 out of the top 10 financial institutions in Hong Kong
• 2 out of the top 3 in Singapore
• 2 virtual banks
• 1 out of the top 3 credit card issuers
• Numerous digital payment firms

Some of our clients and partners include:

• 3S Money
• First AML
• Hamburg Commercial Bank
• Coda Payments
• Monavate
• Orbital
• Daxian
• Aleta Planet
• Shanghai Commercial Bank
• PAObank
• Axiom
• Choco Up

Partners:

• Hong Kong Monetary Authority (HKMA)
• HKMA - Commercial Data Interchange (CDI)
• Microsoft
• TransUnion
• CRIF
• Jetco
• LSEG

Client Base:

In the past 12 months, we have significantly expanded our client base to include larger financial institutions across APAC, reaching the milestone of over 1,000 active users on our SaaS platform.

Market Serve: UK, Europe, Asia-Pacific, North America, Middle East

Why work with us

The main drivers for clients choosing to replace their existing solution with Know Your Customer’s technology include:

• Widest network and highest quality of live connections to company registries: We are the number one provider in the industry, offering live access to over 500 local registries in more than 140 countries worldwide via a highly intuitive user interface or a single API.
• Regulatory recognition in key jurisdictions, including Hong Kong (where our solution is part of the Commercial Data Interchange ecosystem by the Hong Kong Monetary Authority) and Singapore (where MAS awarded us the silver prize at the SFF Global Fintech Awards 2022).
• Automated reading of filing documents and data extraction through optical character recognition, natural language processing, and artificial intelligence to expedite the onboarding process.
• Access to up-to-the-minute and fully reliable company information from official sources, including newly incorporated companies, wherever they may be in the world (something not possible with traditional corporate databases that are updated only at intervals).
• Real-time UBO identification and the building of corporate structure charts based exclusively on official documents and the most reliable company data, providing the necessary documentary evidence to regulators.
• High configurability due to the modular design of our products, enabling quick and cost-effective implementation of risk policies and the setup of multiple client onboarding journeys.
• Easy integration of additional data sources (internal and external) for a comprehensive view of each customer.
• Integrated end-to-end solution for all aspects of corporate onboarding, AML, and ongoing due diligence processes.
• Exceptional customer support to guide and assist our clients through every step of the planning, implementation, and ongoing maintenance process.